Terms of Service

The program

Friendly Folk Coffee Order Updates is a text messaging program run by Friendly Folk Coffee Company LLC, doing business as Friendly Folk Coffee, for customers of our weekly coffee pre-order service. By checking the SMS consent box on our signup form and providing your mobile number, you agree to receive text messages related to orders you place with us:

• A reminder on the morning of your pickup.
• A notice when your order is ready for pickup.
• A confirmation if an order is cancelled.

The one-time verification code we text when you create your account is sent through a separate system and is not part of this messaging program.

Message frequency

Message frequency varies with how often you order — roughly one to two messages per order you place. If you don't place an order in a given week, you won't get a message that week.

Cost

Message and data rates may apply. Charges depend on your mobile carrier and plan.

HELP and STOP

Reply HELP for help. We'll text back a short message pointing you at this page and how to reach us.

Reply STOP to cancel at any time. After you reply STOP, we will send one final message confirming you've been unsubscribed, and you will not receive any further order-notification texts unless you opt back in.

Carriers aren't responsible for delivery

Carriers are not liable for delayed or undelivered messages. Message delivery depends on network coverage and conditions outside of our control.

Supported carriers

This program works with participating carriers in the United States. Carrier availability and support are not guaranteed for every device or plan.

Support

For help with this program outside of texting HELP: TODO — add a support email or phone number here.

Privacy

See our Privacy Policy for how we handle your information, including your SMS opt-in data.